Privacy Policy
Your privacy matters deeply to us. This policy explains how Nextwavenode collects, uses, and protects your personal information when you engage with our digital administration learning platform.
Last Updated: March 15, 2025
Information We Collect
When you interact with our platform, we collect various types of information to provide you with the best learning experience possible. Understanding what we collect helps you make informed decisions about sharing your data with us.
Personal Identification
Your name, email address, phone number, and mailing address when you register for courses or contact us for support.
Learning Progress
Course completion rates, quiz scores, assignment submissions, and time spent on different learning modules to track your educational journey.
Technical Information
Device information, browser type, IP address, and website usage patterns to ensure platform compatibility and security.
Communication Records
Messages, feedback, support tickets, and survey responses you provide to help us improve our services.
How We Use Your Information
We use your personal information primarily to deliver educational services and improve your learning experience. Here's specifically how we put your data to work:
Course delivery requires us to track your progress, provide personalized learning paths, and ensure you receive appropriate course materials. We also use your information to send important updates about your enrolled programs, schedule changes, or new learning opportunities that match your interests.
For platform improvement, we analyze usage patterns to identify areas where students struggle or excel. This helps us refine our curriculum and teaching methods. We also use aggregated data to develop new courses that address market demands in digital administration.
Communication purposes include sending course confirmations, assignment reminders, and educational newsletters. You can opt out of promotional communications while still receiving essential course-related messages.
Data Sharing and Disclosure
We maintain strict policies about sharing your personal information. In most cases, we keep your data private and secure within our systems.
Service providers who help us operate the platform may access limited information necessary for their functions. These include payment processors, email service providers, and cloud storage companies. All service providers sign agreements requiring them to protect your data according to the same standards we maintain.
Legal compliance may occasionally require us to share information with government authorities, but only when legally mandated through proper channels. We will notify you of such requests unless legally prohibited from doing so.
Business transfers involving Nextwavenode would include your personal data, but any acquiring company must honor the commitments made in this privacy policy.
Your Privacy Rights
Under Philippines data protection laws and international standards, you have several important rights regarding your personal information:
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Access Your Data
Request a complete copy of all personal information we have about you, including how we obtained it and how we use it.
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Correct Inaccuracies
Update or correct any personal information that is inaccurate, incomplete, or outdated in our records.
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Delete Your Information
Request deletion of your personal data when it's no longer necessary for the purposes for which we collected it.
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Restrict Processing
Limit how we use your personal information in certain circumstances while maintaining your account access.
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Data Portability
Receive your personal data in a structured format that allows you to transfer it to another service provider.
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Withdraw Consent
Revoke permission for data processing activities that require your consent, though this may affect service availability.
Data Security Measures
Protecting your personal information is one of our highest priorities. We implement multiple layers of security to safeguard your data:
Encryption Standards
All data transmissions use TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.
Access Controls
Employee access to personal data is strictly limited based on job requirements and monitored through detailed logs.
System Monitoring
Continuous monitoring systems detect and respond to potential security threats or unauthorized access attempts.
Data Retention Periods
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws:
Active Enrollment Period
During active course participation, we maintain complete records to support your learning experience and track progress.
Post-Graduation (2 Years)
After course completion, we keep academic records and certificates for verification purposes and alumni services.
Account Closure
Following account deletion requests, most personal data is removed within 30 days, except where legal obligations require longer retention.
Legal Requirements
Some records may be retained longer to comply with tax, accounting, or regulatory requirements as mandated by Philippines law.
International Data Transfers
Our platform may transfer your personal data to servers located outside the Philippines to provide certain services. When this occurs, we ensure appropriate safeguards are in place.
Cloud services and technical infrastructure partners maintain data centers in multiple countries. These providers are required to implement security measures equivalent to or exceeding Philippines data protection standards.
Any international transfers comply with applicable data protection regulations and include contractual protections that ensure your privacy rights remain intact regardless of data location.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and improve site functionality.
Essential cookies enable core website functions like user authentication and security features. These cannot be disabled without affecting site functionality. Analytics cookies help us understand how visitors use our site, allowing us to make improvements.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit some features of our platform.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications or prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the top of this policy indicates when changes were most recently made.
Continued use of our platform after policy updates constitutes acceptance of the revised terms, though we will seek additional consent for material changes that affect how we use your personal information.
Privacy Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us using any of the methods below:
info@nextwavenode.com
+63842183398
Block 10 Lot 3 Bluetit Street
Woodhills Subdivision
San Pedro, 4023 Laguna
Philippines